Purulia showroom, service desk, and business support under one route.

DC Dalmia Computers Sales, service, repair, and guidance
Refund

Refund and return expectations kept clear before closure.

This policy explains how returns, replacements, and service-charge decisions are handled for products and repairs.

Product Returns

  • Returns and replacements follow applicable manufacturer or seller policy.
  • Invoice, packaging, and warranty details may be required for review.
  • Consumables and opened accessories may not qualify for return.

Service & Repairs

  • Diagnosis and labor already completed may remain chargeable.
  • If repair cannot proceed due to feasibility or part availability, next steps are discussed before billing.
  • Any special case resolution depends on actual job status and documented findings.

How To Request Review

  • Contact us within a reasonable time after purchase or service completion.
  • Share invoice or job details so the request can be verified properly.
  • We confirm whether refund, replacement, repair follow-up, or other resolution is appropriate.