Service Scope
- Diagnosis and service scope are confirmed before major work proceeds.
- Part availability and repair feasibility can affect timelines.
- Additional approval may be required for extra work or replacement.
Terms
Terms that support enquiries, service, and purchase clarity.
These terms explain how our sales, service, quotation, and support routes work. They are written to keep expectations clear before work starts.
Policy Hub
Related trust pages
Quotes and Orders
- Quotes are subject to stock and supplier availability.
- Final price may change if specification or scope changes.
- Bulk and business orders may use separate approval logic.
Customer Responsibility
- Provide correct contact details and device history where relevant.
- Back up important data before repair wherever possible.
- Review invoice, model, and warranty details before completion.