Common Problems & Fixes
Tally backup/restore errorCheck company data path, permissions, and Tally version compatibility. Keep one verified backup on external drive + cloud.
New PC migration confusionDo backup-first, install same/compatible version, restore in test mode, verify reports, then go live.
Printer not working for invoicesInstall correct printer driver, set default printer, verify paper size, and test print from Windows + software.
Data corruption / sudden closeCheck disk health, UPS/power stability, and Windows updates. Run a clean data validation workflow.
GST/e-invoice related sync issuesCheck date/time, internet, firewall rules, and updated software. Keep official utility versions only.
FAQs
Is it safe to try random tools from the internet?
No. Use official tools only. Random “fixers” can introduce malware or break Windows and drivers.
Should I backup before fixing?
Yes. Backup-first is the safest rule. If storage is failing, stop heavy use and recover safely.
How many backups should I keep?
At least two: one offline (external drive) and one separate location (cloud/another drive).
Can power cuts corrupt accounting data?
Yes. Use UPS/power backup and avoid force shutdowns during save/backup/restore tasks.
What details should I note before asking for help?
Exact error text, when it started, what changed recently, and any screenshots. This speeds up diagnosis.
How long does a proper diagnosis take?
Basic checks are quick, but data-risk or hardware faults may need deeper testing for correct result.
How many backups should I keep?
At least 2: one offline (external drive) and one separate location (cloud/another drive).
Should I upgrade Windows during migration?
Avoid major upgrades during migration day. Finish migration first, then update step-by-step.
Can I use old backup on new Tally version?
Sometimes yes, but version compatibility matters. We recommend matching versions or validated upgrade path.