Customer Care & Support
We're here to help! Get support for your computer, laptop, printer, or any IT-related queries.
How Can We Help You?
Choose the most convenient way to reach us. We're available to assist you with all your computer and IT needs.
Phone Support
Call us directly for immediate assistance
Phone: +91 9734290001
Hours: Mon-Sat: 10 AM - 8 PM
Sunday: 10 AM - 2 PM
WhatsApp Support
Quick responses via WhatsApp chat
Number: +91 9734290001
Response Time: Usually within 30 minutes during business hours
Email Support
Send us detailed queries via email
Email: dalmiacomputers@gmail.com
Response Time: Within 24 hours
Visit Our Store
Come to our service center in person
Address: Near ICICI Bank, Bikash Bhawan
Ranchi Road, Purulia - 723101
West Bengal, India
Online Enquiry Form
Fill out our enquiry form for detailed requests
Response Time: Within 24 hours
Best for: Service requests, quotes, bulk orders
Remote Support
Get instant help via remote access
Available: Mon-Sat: 10 AM - 8 PM
For software issues and configuration help
Support Hours
Note: For emergency support outside business hours, please call +91 9734290001 and leave a message. We'll get back to you as soon as possible.
Quick Help & Resources
Common Issues We Can Help With
💻 Computer Not Starting
Hardware diagnostics and repair
🐌 Slow Performance
Optimization and upgrades
🦠 Virus & Malware
Complete system cleaning
💾 Data Recovery
Recover lost or deleted files
🖨️ Printer Issues
Printer repair and setup
🌐 Network Problems
Wi-Fi and network setup
📊 Tally Support
Tally installation and training
📹 CCTV Issues
CCTV installation and support
Warranty & Returns
Our Warranty Policy
- All repairs come with a 30-day service warranty
- Genuine parts carry manufacturer warranty
- New products have standard manufacturer warranty
- Extended warranty options available
Return & Exchange Policy
- 7-day return policy on new products (conditions apply)
- Products must be in original condition with packaging
- Defective products will be replaced or repaired
- Contact us within 7 days of purchase for returns
For warranty claims or returns: Contact us with your invoice number and product details.
We Value Your Feedback
Your feedback helps us improve our services. Please share your experience with us.
🚨 Need Urgent Help?
For urgent computer issues or emergency support:
We'll do our best to assist you as quickly as possible, even outside regular business hours.
India‑Scale Services, Purulia‑First Support
Dalmia Computers delivers premium computer sales, repair, upgrades, CCTV, networking, and business IT support across Purulia and all‑India enterprise workflows. Explore key modules below.