[
    {
        "priority":  "HIGH",
        "phase":  "8",
        "type":  "Missing Serial/IMEI",
        "target":  "Dell Duplicate Safe Laptop",
        "channel":  "INTERNAL_QUEUE",
        "status":  "PENDING_VERIFICATION",
        "action":  "Pending serial review record generated",
        "pendingSerialCode":  "PENDING-SERIAL-20260505-213414-DELL"
    },
    {
        "priority":  "HIGH",
        "phase":  "8",
        "type":  "Missing Serial/IMEI",
        "target":  "HP i3 14th Gen CPU",
        "channel":  "INTERNAL_QUEUE",
        "status":  "PENDING_VERIFICATION",
        "action":  "Pending serial review record generated",
        "pendingSerialCode":  "PENDING-SERIAL-20260505-213414-HP-I3"
    },
    {
        "priority":  "HIGH",
        "phase":  "8",
        "type":  "Missing Serial/IMEI",
        "target":  "Lenovo Laptop Test Model",
        "channel":  "INTERNAL_QUEUE",
        "status":  "PENDING_VERIFICATION",
        "action":  "Pending serial review record generated",
        "pendingSerialCode":  "PENDING-SERIAL-20260505-213414-LENOVO"
    },
    {
        "priority":  "MEDIUM",
        "phase":  "8",
        "type":  "Missing GSTIN",
        "target":  "Dashboard Test Customer",
        "channel":  "WHATSAPP_MSG91",
        "status":  "READY",
        "action":  "GSTIN WhatsApp follow-up prepared",
        "message":  "Dear Customer, please share your GSTIN for proper billing records. Regards, Amit Dalmia, Dalmia Computers, 9734290001"
    },
    {
        "priority":  "MEDIUM",
        "phase":  "8",
        "type":  "Missing GSTIN",
        "target":  "Duplicate Safe Test Customer",
        "channel":  "WHATSAPP_MSG91",
        "status":  "READY",
        "action":  "GSTIN WhatsApp follow-up prepared",
        "message":  "Dear Customer, please share your GSTIN for proper billing records. Regards, Amit Dalmia, Dalmia Computers, 9734290001"
    },
    {
        "priority":  "MEDIUM",
        "phase":  "8",
        "type":  "Missing GSTIN",
        "target":  "Educational Version Test Customer",
        "channel":  "WHATSAPP_MSG91",
        "status":  "READY",
        "action":  "GSTIN WhatsApp follow-up prepared",
        "message":  "Dear Customer, please share your GSTIN for proper billing records. Regards, Amit Dalmia, Dalmia Computers, 9734290001"
    }
]