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Dalmia Computers admin workspace

ROLE MATRIX

Who can open what inside the admin surface

This page turns the code-level permission logic into an operator-visible access guide so handover and staff routing are clearer.

Employee Dashboard | Support Centre Admin | Server Control | Handover Hub

Review Runtime Access Risk Check Workflow Dependencies Open Support Queue

STAFF READABILITY

Use the matrix as a routing guide before assigning work

Admin Full control with guarded writes

Use for maintenance, credential rotation, and policy-sensitive actions that can change live staff behavior.

Manager Operational oversight without secret writes

Use for queue review, provider visibility, and workflow escalation without giving away vault-level control.

Support Queue-first and customer-safe handling

Keep support staff on queue management, prompt updates, and handoff-safe actions so mistakes stay limited.

If a staff member needs a task outside their visible surface, route them to the correct role owner instead of sharing shortcuts or one-off direct links.

USAGE RULES

How to interpret access without causing handoff confusion

Before assigning Match the task to the role surface

Use the allowed-surface column first, then confirm whether the user only needs visibility or an actual write action.

Before escalation Check the restricted zone

If a task touches maintenance mode, provider credentials, or vault content, escalate early instead of improvising access.

During handover Record why access was needed

Pair the handover note with this matrix so the next shift sees the reason behind the route, not just a page URL.

Role Access Table

Open Handover Hub

This table is the staff-safe version of the permission model. Treat it as the approved route map for daily operations, not as a shortcut list.

RoleAllowed SurfacesRestricted Areas
adminAll employee dashboards, prompt ops, integrations, MSG91 logs, provider status, server control, maintenance mode.None inside current protected scope.
managerPrompt ops, integrations, MSG91 logs, provider status, server summary, server logs.Credential vault upload, maintenance toggle.
supportPrompt ops workflow, prompt directory, employee dashboard, support-centre admin, public/admin navigation help.MSG91/API provider internals, server control, credential writes.

Why Choose Dalmia Computers?

Dalmia Computers serves Purulia with reliable computer sales, laptop solutions, printer support, CCTV installation, networking, accessories, AMC and practical after-sales guidance.

Local Trust

Purulia-focused service and support.

Complete IT Help

Sales, repair, upgrade and maintenance guidance.

Customer First

Membership, referral and service follow-up ready.

Future Ready

Built for AI, automation, SEO and smart customer experience.

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Dalmia Computers Purulia Admin Access Matrix Laptop Desktop Printer Service AMC Offers +91 9734290001

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Frequently Asked Questions

Where is Dalmia Computers located?

Dalmia Computers is located near ICICI Bank, Bikash Bhawan, Ranchi Road, Purulia, West Bengal.

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It provides computer sales, laptop guidance, printer support, CCTV, networking, accessories, repair support, AMC and customer service assistance.

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Call / WhatsApp +91 9734290001

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