.ops-shell {
  width: min(1160px, 95vw);
  margin: 1rem auto 2.4rem;
}

body.about-body .ops-shell .panel {
  background: linear-gradient(180deg, rgba(255, 255, 255, 0.98), rgba(238, 246, 255, 0.9));
  border: 1px solid rgba(113, 159, 208, 0.24);
  box-shadow:
    0 26px 60px rgba(6, 19, 39, 0.16),
    inset 0 1px 0 rgba(255, 255, 255, 0.7);
}

body.about-body .ops-shell .panel h1,
body.about-body .ops-shell .panel h2,
body.about-body .ops-shell .panel h3 {
  color: #08162c;
}

body.about-body .ops-shell .panel p,
body.about-body .ops-shell .panel li,
body.about-body .ops-shell .panel td {
  color: #25465d;
}

.metrics {
  display: grid;
  gap: 0.75rem;
  grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
}

.metric-card {
  border: 1px solid rgba(19, 36, 48, 0.2);
  border-radius: 14px;
  background: linear-gradient(180deg, #ffffff, #eef6fd);
  padding: 0.9rem;
  box-shadow: 0 10px 24px rgba(19, 36, 48, 0.1);
  position: relative;
  overflow: hidden;
}

.metric-card::after {
  content: "";
  position: absolute;
  inset: auto -40px -40px auto;
  width: 120px;
  height: 120px;
  background: radial-gradient(circle, rgba(13, 207, 255, 0.16), transparent 72%);
}

.metric-card p {
  margin: 0;
}

.metric-card .num {
  font-size: 1.6rem;
  font-weight: 700;
  margin-top: 0.2rem;
  color: #0a4f8f;
}

.filters-grid {
  display: grid;
  gap: 0.75rem;
  grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
}

.filters-grid label {
  display: grid;
  gap: 0.25rem;
  font-weight: 700;
}

.filters-grid input {
  background: #fff;
}

.table-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.75rem;
  flex-wrap: wrap;
}

.table-wrap {
  overflow-x: auto;
  border: 1px solid rgba(19, 36, 48, 0.14);
  border-radius: 18px;
  background: linear-gradient(180deg, rgba(255,255,255,0.98), rgba(243,248,255,0.92));
  box-shadow: 0 18px 40px rgba(9, 22, 44, 0.08);
}

table {
  width: 100%;
  border-collapse: collapse;
}

th,
td {
  border-bottom: 1px solid rgba(19, 36, 48, 0.15);
  text-align: left;
  padding: 0.62rem;
  vertical-align: top;
}

thead th {
  font-size: 0.88rem;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  background: linear-gradient(180deg, #eef5ff, #e4eefb);
}

.status-pill {
  border-radius: 999px;
  display: inline-block;
  border: 1px solid rgba(19, 36, 48, 0.18);
  padding: 0.15rem 0.55rem;
  font-size: 0.85rem;
  font-weight: 700;
}

.status-pill.status-new {
  background: #fff3dc;
  color: #8a4f00;
}

.status-pill.status-in-progress {
  background: #e6f2ff;
  color: #0a4f8f;
}

.status-pill.status-resolved {
  background: #e8f8ef;
  color: #0f6d5a;
}

pre {
  margin: 0;
  max-height: 340px;
  overflow: auto;
  background: #10202b;
  color: #e7f4ff;
  border-radius: 10px;
  padding: 0.8rem;
}

.mini-actions {
  display: flex;
  gap: 0.4rem;
  flex-wrap: wrap;
}

.support-mini-list {
  list-style: none;
  padding: 0;
  margin: 0;
  display: grid;
  gap: 0.85rem;
}

.support-mini-list li {
  padding: 0.9rem 1rem;
  border: 1px solid rgba(113, 159, 208, 0.18);
  border-radius: 16px;
  background: rgba(255,255,255,0.72);
}

.support-badge-card {
  display: grid;
  gap: 0.35rem;
  align-content: start;
  padding: 1rem;
  border-radius: 18px;
  border: 1px solid rgba(113, 159, 208, 0.18);
  background: linear-gradient(180deg, rgba(255,255,255,0.96), rgba(242,248,255,0.88));
  box-shadow: 0 14px 34px rgba(9, 22, 44, 0.08);
}

.support-badge-card span {
  color: #0a4f8f;
  font-weight: 800;
  letter-spacing: 0.08em;
}

.support-badge-card strong {
  color: #08162c;
  font-size: 1.05rem;
}

.support-brand-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(150px, 1fr));
  gap: 0.85rem;
}

.mini-actions button {
  padding: 0.35rem 0.6rem;
  font-size: 0.85rem;
}

#prompt-admin-note {
  margin-top: 0;
  color: #25465d;
}

.ops-top-links {
  margin: 0.4rem 0 0;
}

.support-admin-log {
  display: grid;
  gap: 1rem;
}

.admin-log-card {
  padding: 1.2rem;
  border-radius: 22px;
  border: 1px solid rgba(19, 36, 48, 0.12);
  background: linear-gradient(180deg, rgba(255,255,255,0.96), rgba(241,248,252,0.84));
  box-shadow: 0 16px 36px rgba(19, 36, 48, 0.1);
}

.admin-log-topline {
  display: flex;
  justify-content: space-between;
  gap: 1rem;
  align-items: center;
  margin-bottom: 0.75rem;
}

.status-badge {
  display: inline-flex;
  align-items: center;
  min-height: 34px;
  padding: 0 12px;
  border-radius: 999px;
  font-weight: 800;
  text-transform: capitalize;
}

.status-new {
  background: rgba(24, 111, 202, 0.12);
  color: #0a4f8f;
}

.status-in_progress {
  background: rgba(181, 137, 0, 0.16);
  color: #765400;
}

.status-waiting_customer {
  background: rgba(166, 97, 23, 0.16);
  color: #8b5100;
}

.status-resolved,
.status-closed {
  background: rgba(14, 106, 70, 0.14);
  color: #0e6a46;
}

@media (max-width: 700px) {
  .ops-shell {
    width: min(1160px, 96vw);
  }
}