Office Security Policy SOP (Small Business)
Simple rules that prevent most fraud, malware, and billing downtime in offices and shops.
1) Staff rules
- No OTP sharing—ever
- No installing apps without permission
- No unknown links/attachments
- Report suspicious message/call immediately
2) Device rules
- Billing PC = billing only (no random downloads)
- Standard user account for staff (not admin)
- USB usage controlled (scan before open)
3) Backup & closing
- Daily backup + disconnected backup drive
- Monthly restore test
- UPS for PC/router/printer
4) Incident response (when something happens)
- Disconnect internet if ransomware suspected
- Do not pay or panic
- Call trusted support and preserve evidence (screenshots)
Need policy + setup in Purulia?
We can implement these rules in your office with a stable workflow and training.
Related Security Articles
What to do if… (Quick Troubleshooting)
- PC suddenly becomes slow: disconnect unknown USB, run full scan, remove unknown startup apps, restart.
- Browser shows ads/redirects: remove unknown extensions, reset browser, scan PC.
- Suspicious payment/OTP message: do not share OTP, open official app yourself, call official number.
- Files look encrypted / ransom note: disconnect internet, do not pay, call support immediately, check backups.
If you’re unsure, stop using the PC and get it checked—damage increases with continued use.
Need help in Purulia?
We can secure your PC, remove malware safely, set backups, and harden office billing computers without slowing them down.
Common Problems & Fixes
System is slow after installing antivirusCheck for full scan running in background, exclude large safe folders only if required, and keep real-time protection ON. If still slow, we can tune startup + disk health.
Popups / browser redirectsReset browser settings, remove suspicious extensions, run a full scan, and update Windows + browser. Avoid clicking unknown download buttons.
Quick Heal not activating / license issuesVerify key/plan, check date/time settings, ensure stable internet, and avoid multiple security tools together. We can verify purchase and activation safely.
Malware detected but keeps coming backBoot-time scan + safe mode cleanup may be needed. Also check scheduled tasks, startup entries and suspicious downloads. If required, we do deep cleaning with backup-first approach.
Suspicious USB / autorun infectionDo not open files directly. Scan USB first, disable autorun, and copy only safe documents. For important data, we do controlled recovery.
FAQs
Is it safe to try random tools from the internet?
No. Use official tools only. Random “fixers” can introduce malware or break Windows and drivers.
Should I backup before fixing?
Yes. Backup-first is the safest rule. If storage is failing, stop heavy use and recover safely.
Which antivirus is recommended for regular users?
Use a genuine, well-known security product with automatic updates. Avoid cracked versions.
Can I use two antiviruses together?
No. Multiple real-time protection tools can conflict, slow down the PC, and reduce stability.
What details should I note before asking for help?
Exact error text, when it started, what changed recently, and any screenshots. This speeds up diagnosis.
How long does a proper diagnosis take?
Basic checks are quick, but data-risk or hardware faults may need deeper testing for correct result.
Should I use two antiviruses together?
No. Multiple real-time security tools can conflict and slow down the system.
Is cracked antivirus safe?
No. Cracked tools often include malware and can compromise your device and data.
How often should I scan?
Keep real-time protection ON and run a full scan weekly or when you plug unknown USB drives.